FAQ

Are your sweets Vegetarian/Vegan?

YES! ALL our sweets are 100% vegetarian and vegan. 

Are your sweets Gluten Free?

Some of our sweets are gluten free, please click here for all of our sweets ingredients! 

Unfortunately we cannot guarantee that the factories the sweets are made in do not handle gluten ingredients.

Are you plastic free? How do I Recycle?

We are super passionate about being as sustainable as possible. Most of our packaging is 100% compostable or recyclable even down to our stickers and eco-tape! To recycle our boxes leave the tape and sticker attached and simply pop in your recycling bin. Our pouches and parchment paper are both compostable so you can enjoy our sweets guilt free!

A couple of our sweets currently do contain plastic wrappers however we are committed to finding an alternative for these in the near future so watch this space!

When can I expect my order?

Once we have received your order we will process it within 24 hours. We currently offer Royal Mail 2nd class delivery which can take between 2 - 3 working days, please add on an extra day if you order on the weekend.

We are always improving at The Vegan Sweet Box and we will be looking into alternatives to get the orders shipped quicker!

I've put in the wrong shipping address, what do I do?

Please email us at hello@thevegansweetbox.co.uk as soon as you notice so we can change it prior to dispatch. If you notice after dispatch please see below. 

What are my refund options?

Once the order is dispatched we cannot issue refunds. When you are at the checkout please double double check that the shopping address is correct! 

How long do the sweets last for?

We are sure that they won't last long however we would suggest to eat your sweets within 3 months of delivery.